I NEED HELP
If you’re a young person, professional, parent or carer and need information about homelessness, read our guide on what to do.
I NEED HELP
Home > I Need Help
Who We Help
YOUNG PEOPLE
If you are 16-25 years old, have a local connection to North East Lincolnshire and are having problems with housing.
PROFESSIONALS
Information for professionals wishing to make a referral or learn more about our service.
PARENTS/CARERS
Advice and guidance for parents, carers or concerned adults who know a young person in need of housing support.
Drop-In
Our Drop-In is open Monday to Friday between 1pm and 4pm. You do not need to make an appointment and you will need to provide your National Insurance Number to apply for housing.
Opening Times
We are open Monday to Friday, 1pm-4pm and you do not need an appointment but you can call ahead.
Duty Worker Support
Each afternoon we have a Duty Support worker available to answer any questions and offer guidance.
Assessment & Referral
We can assess you for housing with Doorstep, make a Gateway Referral or Homeless Application.
Safe Space
Our drop-in is a child-friendly safe space. We have private rooms and a relaxing open-plan kitchen and lounge.
Resources
We provide access to telephones, computers, internet and basic printing for housing-related tasks.
Food Bank
We accept food bank/basic toiletry referrals and drinks or light snacks are available to those in need.