Can I bring my pet?

creative442023-07-05T10:00:19+01:00You can request to bring your pet by following our Pet Policy.

How and when does my rent get paid?

creative442023-07-05T10:00:00+01:00In supported housing the rent is paid via housing benefit if you are not working or on a low income. If you are receiving housing benefit your rent will be paid directly to Doorstep on a monthly basis. In our shared housing you will pay a weekly top-up on your rent. In flats and family housing your full rent is paid directly to Doorstep. If you are on universal credit and receiving the housing element, this money is automatically paid to you and you are responsible for paying it to Doorstep. A request can be made to the DWP to ask if your rent can be paid directly to us. If you are working you will be fully or partly liable for your rent depending on how much you earn. Some tenants are eligible for housing top-ups if they are on a low income.

How often will I have to pay rent?

creative442023-07-05T09:59:42+01:00Your rent is calculated weekly from the day you move in. It is your choice as to how frequently you pay it as long as you do not fall behind. You can pay weekly, fortnightly or monthly.

Can I live with a friend or sibling?

creative442023-07-05T09:59:07+01:00As a rule we do not house friends or siblings together on joint tenancies. On occasions people who know each other, or are related, have been housed on separate tenancies in shared accommodation but these are exceptions to the rule.

Do I have to find my own furniture?

creative442023-07-05T09:58:49+01:00In supported housing the majority of the furniture is supplied. In shared housing, all the bedroom and communal area furniture is provided. In a family house we supply the cooker and the flooring. In a flat we supply the flooring, washing machine, fridge-freezer and and cooker. In a general needs family house or flat we supply the flooring and the cooker. In shared housing we provide furniture for the communal areas but not the bedrooms. We can supply a bed on request.

Where are your houses?

creative442023-07-05T09:58:33+01:00The majority of our houses are within the East Marsh, Grimsby. There are a few properties in other areas such as the West Marsh and Heneage.