Cookies policy
Cookies are small files sent by a website to your computer, and then sent back to the website, for it to remember you and any browsing preferences you have. Cookies are used minimally on this website for site usage analytics. You may delete and block all cookies from this site, but some parts of the site may not work as expected.
What information do you collect?
We monitor how people use our website, including:
which pages you visited
the type of device you are using
the browser you are using
how you found our site
Form data
We may collect the following information via any of the site’s input forms:
Your name
Contact information including email address and telephone
Message subject and the message sent
Any email address data collected is never passed on to any third parties.
Google Analytics
In order to help us to improve the content, format and structure of this website we record and analyse how visitors use the website. For this purpose, we use Google Analytics:
“This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.”
For more information on enabling and disabling cookies please visit
About Cookies
Doorstep is a 9am to 5pm service, Monday to Friday. If your situation is an emergency you will be referred to the local homeless prevention team. If you are under 18 we have a legal duty to refer you to children’s services.
