Help for parents and concerned adults on homelessness

Help for parents, carers and concerned adults

What to do if you are a parent, carer, or other adult who has concerns about a young person’s housing or risk of homelessness.

Family breakdown

Family breakdown is the leading cause as to why young people come to us for housing and support. Early advice and guidance can prevent situations escalating and becoming an emergency.

For the majority of young people, home is the best place for them. We would advise that if a young person doesn’t need to move out, and doesn’t have the means to support themselves, staying at home until they are ready would be the best chance of successfully moving into independence at a later date.

If you have come to the decision that you need to ask a young person in your home to leave, they will need a referral to the homeless prevention service at the local council. You may be asked to confirm to the council that you are asking someone to leave. Once the situation has been verified, and if the young person needs support to manage a tenancy, they will be referred to the housing related support framework in order to access housing from organisations like Doorstep.

If a referral has already been made, we are unable to do anything until the applicant has been referred to us through the framework.

Signposting young people to our service

As a family member or concerned adult you can support the young person to make a self-referral online. If you feel you are not able to support them, signpost them to make contact with us and we can help them through it. Once the referral has been made, we have no more involvement until it returns back to us via the council.

We welcome enquiries from young people and families who want to prepare for when the time comes. We can advise generally on housing options and how to access housing and support. We cannot house anyone by request of the family or against their will.

Doorstep is a charity and young people come to us because they have been made homeless, they no longer feel emotionally or physically safe at home or their living arrangement has broken down in some other way. It must be their decision to seek help and concerned individuals are welcome to encourage or support someone to get in touch.

Referrals for 16 and 17 year olds.

If you have a 16 or 17 year old in your home that you can no longer care for, it is your duty to notify children’s services. If the child approaches us first, we will make this referral.

Sharing information

We often receive enquiries from family members or concerned adults who want to know if a young person has been in touch or is currently receiving a service. We are unable to discuss any young person with anyone else unless they have given us express permission.

There are times we will share information with other professionals for the purpose of safeguarding. We also ask young people at the time of applying for housing if there is anyone we have permission to speak to.

We use cookies to analyse our traffic and improve the experience for our users. View more
Cookies settings
Privacy & Cookie policy
Privacy & Cookies policy
Cookie nameActive

Cookies policy

Cookies are small files sent by a website to your computer, and then sent back to the website, for it to remember you and any browsing preferences you have. Cookies are used minimally on this website for site usage analytics. You may delete and block all cookies from this site, but some parts of the site may not work as expected.

What information do you collect?

We monitor how people use our website, including: which pages you visited the type of device you are using the browser you are using how you found our site

Form data

We may collect the following information via any of the site’s input forms: Your name Contact information including email address and telephone Message subject and the message sent Any email address data collected is never passed on to any third parties.

Google Analytics

In order to help us to improve the content, format and structure of this website we record and analyse how visitors use the website. For this purpose, we use Google Analytics: “This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.” For more information on enabling and disabling cookies please visit About Cookies
Save settings
Cookies settings