What is housing related support?
Housing related support (HRS) is the package of support offered by local organisations to help people who are struggling with housing or experiencing homelessness. This support is funded by North East Lincolnshire Council as part of an agreement called a ‘framework’.
Doorstep is a provider of support on that framework. We provide floating support to help you wherever you are living; this could be in your own home or you could be offered housing with us.
There are other providers on the framework that also offer support or housing and support:
- Salvation Army
- Creative Support
- Framework Housing Association
- Longhurst Group
Housing related support is not designed as an emergency service but you may access it at the same time as being helped by the council in an emergency.
Am I eligible for support?
To be eligible for the support you must be a minimum of 16 years old and have a local connection to North East Lincolnshire. You must be someone who needs support in order to live independently and manage a tenancy.
To be supported by Doorstep you must be between 16 and 25 years old when support starts. We typically support young people who could be described as:
- Single homeless people with support needs
- Homeless families with support needs
- Rough sleepers
- Young people at risk
What does ‘support needs’ mean?
Support needs means the areas in your life that you need short or long-term help with in order to overcome barriers to independent living. Having support needs does not mean you cannot be independent. It means that you’re entitled to extra support to get there.
The young people we support typically need help in the following areas:
- mental health
- education, training or employment
- social interactions
- independent living skills
If you need housing but you do not see yourself as someone who needs a lot of extra support, you could be more suited to our general needs housing.
How do I access housing support?
To access support you need a referral via the North East Lincolnshire homeless prevention service. They will assess your housing situation and one of the actions they can take is to refer you to the HRS framework. Once you are referred you will receive an offer of support or housing and support from one of the providers that best matches your needs.
More about our housing
Floating support is a service tailored to your individual housing needs and delivered by our asset coaches. It is designed to support you wherever you are living; whether you are in private rented, social housing, or yet to find the right housing for you.
General needs housing
In our general needs housing service we have shared houses, flats and family houses for young people who do not need any additional help in managing a tenancy or require minimal tenancy sustainment support to manage their tenancy.
Supported housing describes the tenancies and licences in our properties that come with an asset coach attached. The asset coach delivers our floating support while you are in our property and for some people this can continue once you move on.