Rachael’s story

Rachael tells us about her experience with Doorstep in her own words.  

I have been housed with Doorstep now for 6 years! My first property was a 2- bed that was absolutely immaculate throughout and was the first proper home for my daughter and me.

“When I fostered my nephew on a long term basis, I informed Doorstep and they were quick to rehouse me into a 3-bed property. Previous tenants hadn’t left this property in great condition, but Doorstep were quick to ensure that all problems were raised and fixed as soon as possible. I knew that this house had a lot of potential, so I made it my focus to make this house a home, especially for my children.

“I have lived here for almost 3 years now and I honestly couldn’t be happier. Doorstep are an amazing charity that help lots of young people who are in vulnerable situations like I once was, and work with them to hopefully allow individuals to reach their full potential.

“Whilst I was going through the process of becoming my nephew’s legal guardian, I was also working part time and studying my full time 3 year Counselling Degree. I undertook some of my placement work at Doorstep and they always gave me full support.

“Over my years with Doorstep, they have always been fantastic. Any problems that have occurred with the house have always been quickly rectified. The communication between the housing manager, Doorstep and myself is very positive and I always feel comfortable speaking to staff if I have any concerns or queries.

“Although I don’t have any plans to move homes right now, in the future I would like to buy my own property and although when the day comes that I do so will be very positive and happy, I will be sad to no longer be a tenant of Doorstep as their work is amazing and does not go unnoticed.”

The Impact of a Charitable Act: A 20-year Property Journey

In November 2022, we bought the house that Rachael was living in having looked after it for over 20 years. A local person, as an act of goodwill, had given this family home to Doorstep so we could use it to help someone in need, without expecting anything in return. Visit the blog to read more.

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